Customer Service

TRACKING YOUR PACKAGE

After your package has been shipped, you will receive an email with the tracking number from the shipping company, USPS for standard shipping and UPS for 2 Day Air. You can use this tracking number to track your package directly on the shippers website: 

US Postal Service USPS www.usps.com
UPS www.ups.com

If you have any further questions regarding the tracking of your package, please contact Kidsport directly at 1-800-833-1729

RETURNS/EXCHANGES

Your complete satisfaction is what KIDSPORT strives for. If for any reason you are less than satisfied with your purchase, you may return it for an exchange or refund. Returns on all products will be accepted within 14 days of the receipt date if received after the 14 day return window you will be charged a 25% restocking fee on the late items.   Any and all returns/exchanges must be received in brand new condition, with all original tags and packaging, accompanied by  a copy of the sales receipt and an explanation for the return. If you are returning a gift, you will receive a non refundable KIDSPORT In-Store credit. Shipping and handling charges are non refundable.

Send All returns to the address below:
KidSport "Returns"
122 E. Meadow Dr. #F4
Vail, Colorado 81657

PERSONAL SHOPPER

For those either short on time, or those who would prefer direct customer service assistance with your purchase, we suggest you phone us directly and let one of our personal shoppers help you select an item, provide more detailed information, or put together a complete ensemble for your approval. Call us at (800)-833-1729